Trust But Verify

I published a blog post about the Speed of Trust last week and how quickly things get done when you trust someone. I received this email from a friend that suggested trust takes time to develop.

Here is his comment: I would like to suggest that “”Speed of Trust” entry, because your point here is so precious and powerful.  Trust takes time, not to mention “due diligence” of a different sort, no?”

My Response: “…trust does not necessarily take time – in the early stages it takes verification. Think of it as trust but verify. What the article did not say was that Buffet makes the  decisions quickly, he does send in a team to do high level verification. The point is he trusted the reputation, he validated that trust through due diligence. He did not go overboard but he does do his diligence. ”

Trust must start somewhere. If the rapport is there and there is a common understanding between all the parties, start the trusting process – but verify. Contracts are used for this purpose – to implement the verification process. Contracts define what each party will do, what happens if they don’t do what they said, how to dissolve the relationship if things do not work, etc. Once everyone understand roles, responsibilities and expectations, the actual act of trust can be verified.

Some of you are thinking that if you trust someone you do not verify. That may be true if it is a long-standing relationships but early on the in a relationship, trust needs to start with the first step. Take the first step. Verify the correct actions were completed and take the relationship to a new level.

BTW, this post is oriented towards the business relationship. Personal relationship have a different tone and texture. Trust usually does take a bit longer in the personal relationship. With that said, how many women run a background check BEFORE they get involved. They want to verify what they know and think they understand before moving forward. This is just a different type of verifying.

To Your Success,

Ron Finklestein
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Ron Finklestein is an accomplished Sales Training Coach and Consultant for small businesses. Professional and public speaker. International business author.

About Ron Finklestein

Ron Finklestein is an accomplished Sales Training Coach and Consultant for small businesses. Professional and public speaker. International business author.

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