Do You Have A Unique Selling Proposition?

Do You Have A Unique Selling Proposition?

If I were your prospective customer, why should I do business with you above any and all other options? Why would I be an absolute fool to buy what you sell from anyone else but you? That answer should be clearly articulated in the form of your USP.

What you need to know…

A USP is the single, most distinct and important benefit a business owner provides to their clients that’s different from their competition. It’s absolutely critical to not only create an effective and highly compelling USP, but to use it in every piece of marketing you develop, and in every form of communication you use with your clients and prospects.

Why you need to know this…

Your USP, working in tandem with your elevator pitch, creates a huge competitive edge for your business. Developed properly, it will separate your business from your competition, eliminate them in the minds of your prospects and have them saying to themselves that they would be fools to do business with anyone else but you.

For example, most business owners place the name of their business at the top of their business card. That’s the worst thing you can put there. No one cares who you are or what you do. They only care about the benefits your product or service offers to them.

Instead of a jeweler’s business card saying “John’s Jewelers,” what if it said this…

Discounted Diamonds – Unmatched Quality, Untouchable Price, Unbeatable Guarantee

In just a few words, would you feel like an absolute fool if you bought a diamond from anyone else but this jeweler? That’s the power of a well-designed USP.

The cost to you if you fail to act…

Do you have a Unique Selling Proposition?

Do you use it in every piece of marketing you create?

Do you have it prominently displayed on your business card?

If you don’t, you’re losing market share, a massive amount of potential revenue and the opportunity to dominate your market.

To take a Test Drive on our system visit http://[

To your success,

Ron Finklestein

P.S. Please remember that at any time you feel ready and qualified to move forward and acquire the professional help that can enable you to build the business of your dreams, just CLICK HERE and check out our E-Learning Marketing System™. It’s helping small business owners just like you get the answers and the help they need to build the business they have always wanted.

We created the E-Learning Marketing System™ with the perfect combination of online resources, tools and support to get you out of any financial distress you’re presently experiencing… help you get laser-focused on your highest income-producing activities… and help you develop and then apply the fundamentals that build multimillion dollar businesses. CLICK HERE to see for yourself.


Sales Tip # 6 – Are you Likeable?

Sales Tip # 6 – Are you Likeable?

We all know people buy from others they know, like and trust.

If that is true, and I believe it is – are you likeable?

If you are likeable what do you do to be likeable?

Recently, I was meeting with a seasoned business pro. It was our first meeting. He was semi-retired and we were talking how his assessments would help his clients make great hiring decisions. He wanted to see if I was someone he could introduce to others when the need for sales training was identified. We had a very good discussion. I listened as ho told me about his assessment and the positive impact they have when used.

When the time came he asked me how he could help me.

I pulled out my one page document that outlines what problems we solve and who we want to meet and showed it to him. He pushed it back and said, “It is too detailed.”

I pushed it back and said, “I get a lot of business using this document!”

He said, “It is not the document that gets you business.”

Trying to be open-minded I asked, “Why do I get the business?”

He only said “you’re likeable.”

I paused – what do you say to that?

We finished our meeting and on the way home I asked myself, ‘what did I do to be likable?”

I listened. I was interested. I asked questions for clarity. I really wanted to learn what he did.

I was not satisfied with what I was thinking.

I decided to ask a group of well-respected and accomplished business associates how one is “liked” – from their perspective. They are from all walks of life, of different ages (24 – 61) and they all sell into different markets. They included Mike Lemmeyer (home improvement) from K Guard, Tim Plonski (Financial Services) from JK Investments, Dave Kuhner (Marketing) from Team Kuhner, Bob Powers (Financial Services) from Primerica, Paul Stefunek (Retained Search) from Paul Lawrence & Associates and Ron Finklestein (Sales Training/Consulting) from Business Growth Experience.

After a very interesting discussion here is what we came up with:

  1. Smile – Smiling indicates a high-level of trustworthiness.
  2. Listen – Don’t listen to prepare for the next thing you are planning to say but listening to understand.
  3. Eye contact – Making eye contact indicates you are present in the discussion.
  4. Look the part – You must dress as one in your industry would dress. For example, plumber in a tuxedo would raise a red flag whereas a plumber dressed a plumber makes sense.
  5. Communicate effectively – Don’t make others guess at the meaning you are trying to communicate.

It seems so simply and I understand how difficult it is to be effective in all five areas. Please let me know your thought and the actions you take to be likeable so others may learn.

To your likeability,

Ron Finklestein
If you like this article, check out my newest website: Make a Difference. Here we focus on growing sales, leadership and personal development.




10 Lessons Learned in 2013

2013 has been a good year for me. I introduced many new products, created new relationships, and had a total knee replacement. I learned much and as I reflect back I want to share the top 10 learning’s I experienced. As you plan your goals, dreams and aspirations for next year, I thought I would share some lessons early in the hope you will think differently about personal growth, wealth and health going into 2014.

10. Life planning as well as business planning is essential. Create a life plan and get really focused on what is important, what makes you happy, and what provides peace of mind. Life is an experience to be lived and not a lesson to be learned.

9.   I like learning. It does not matter what it is. I realized it is important to me to bring value to every relationship and I give away too much. Not sure I want to change this too much.

8.   People who get both knees replaced (AT THE SAME TIME) impress me, I think. I know how much work it was to recover from one knee replacement, I could not image doing two at the same time!

7.   I now see the medical industry as a customer service organization. The positive service I experienced, at the hospital was extraordinary; from the nurses to the nutritionist to the physical therapist was incredible. Made the whole stay that much more pleasant and I believe my recovery time faster.

6.   I realized the value of good friends. Several stepped up to help out when I was in the hospital. I was amazed and impressed that people would be so open and sharing with their time, talent and money. What was really cool was I did not have to ask!

5.   One of our dogs died this year. The other became very depressed. It is very clear to me they need company and create deep relationships that benefit all.

4.   I love being greeted so warmly by my dog when I come home. I will take time and allow him to greet me when I walk in the door and I will greet them with the same level of love and enthusiasm (this was on the list last year.)

3.   Honesty, integrity and common sense make me tick. I love business and personal relationships with people where I know what makes them tick. I want to know what is important to you. I can always get better at communicating my intent and cultivating valuable relationships. Some people will love you and some won’t. Some feel it is ok to criticize because they can do it anonymously and no one will know. Relationships can be difficult. Always give them the benefit of the doubt and trust that when the time is right, things will be ok.

2.    Nothing is as valuable as your health. Having experienced a number of health challenges with a new knee make me aware of how I value mobility, sleep and activity. It is amazing how my attitude got better when the body feels better. Enough sleep is essential to great health and a positive attitude.

1.    Getting back to “my why.” For years I had a strong spiritual practice. I got away from it due to family obligations, business challenges and other reason. I changed and my spiritual practices did not change as I changed. I will implement practices that keep me grounded and focused on what is important. When the “why” is clear, life gets easy.

Bonus Lesson: The same challenge will keep showing up in your life until you learn the lesson life is presenting to you.  You would have thought that I would have learned that by now!

Another bonus lesson: Be Grateful. Share your gratitude.

Happy New Year,

Ron Finklestein




Can I invite you to coffee?

Can I invite you to coffee?

I give myself permission to call people I want to meet and invite them to coffee.

Here is my approach.

“Hi Bill, this is Ron Finklestein. I been hearing good things about you and I would like to buy you a cup of coffee. I have no agenda others then getting to know you a little better. Are you open to having a cup coffee?”

I have never been turned down using this approach. It is not unusual for this meeting to be schedule out a few weeks but I have never been refused. I do this once a month and I do it for me. I want to learn what others do to be successful so I can be more effective at helping my client grow, prosper and get results.  

There are some things you need to know when you do this. Be authentic, don’t use it as a ruse to get in front of them and sell them something, be open to what you can learn, and be a good listener.

I recently did this with a gentleman who recently sold his business.

We had a great meeting and he told me why he met with me. “I never had anyone just want to have coffee with me who approached me the way you did. I was curious.”

During our discussion I asked him how I might help him achieve his goal. He said, “I never had anyone ask me that question before.”

I could tell there was something he wanted to share so I waited for him to make up his mind. Finally he told me that he wanted to get into coaching and he was concerned because he had no methodology. We then talk about my methodology and how it was created. I told him I could shorten his process if wanted to license my approach.

He had to leave to catch a plane and told me he would read some material and let me know next week if he wanted to proceed and learn more.

This all happened because I reached out.

I do group sales training and I shared this story with them. None could believe I would set up meeting without the purpose of getting business. I explained to them that you can have different purposes in meeting others: curiosity, networking, referrals introductions, problem solving, asking advice, etc.

The universe works in mysterious ways. I just follow my path and if I like someone I tell them. If I want to learn more I ask them and I never leave a meeting with someone I just met without asking these two questions:

  1.  What are you hoping to get out of our meeting today? I ask this because they are meeting with me for their reasons and it is useful to know what they want.
  2. What is your goal and how can I help you achieve it. People are surprised by this because most do not have goals. This helps bring some clarity to the meeting.

Give yourself permission to call someone you find interesting and ask them to coffee. Tell them you the truth; that you have no agenda and you just want to learn about them.  Watch how both you and the other person change. Be prepared to create some new meaningful relationships and be open to whatever the situation offers.

To Your Success (However you define it)

Ron Finklestein
330-990-0788 (my sales training membership site) (my consulting site) (about me)




Can being in sales be a true spiritual approach to business and life? Ron Finklestein

Can being in sales be a true spiritual approach to business and life?

Jim Cartcart was recently on our radio program ( every Wednesday from 4:30 to 5:30 PM EST) and he gave a definition of selling that transformed my view on sales, how I sell and the contribution I make on the lives of others.

Jim Carthcart’s definition of sales is “Changing the lives of others – profitably.”

When I sell the Business Growth Experience Sales Rainmaker program I no longer feel as if I am selling. I know the material I teach will change their lives of people who participate and I am proud to call myself a sales professional. I feel good asking to be paid because of the value I am providing.

But is sales a spiritual approach to life?

Why would I say that?

Most people don’t get into sales because they want to be in sales. They get into sales to help solve a problem and being in sales is a byproduct of accomplishing a larger goal, a higher purpose.

I started looking at doctors, teachers, priests, and other helping professions and I realized I am doing the same things they do: solving a problem to make a persons’ life better.

I like to think of what we teach as using sales skills that you will use in every area of your life. These skills will work with friends, family, children and significant others and you will be a better person for it as I feel I am a better person for teaching it.

If you are a small business owner who is struggling with sales, give me a call. The first thing we will do is help you understand how you can use your product or service to change someone’s life for the better. This is a great first step in realizing the meaning and purpose in what you do.

When I wake up in the morning and I know I am having a positive impact on the lives of others, I am inspired, motivated and compelled to work harder because I know I am making life better for others.

In the business growth experience here is what we do: We tell people to stop selling and teach others to buy. We do that by combining sales and marketing so that our clients know more about their customer then the customers know about themselves. Then we teach them to sell the way the customer wants to buy. That way the product sells itself. When you master this process life gets easier, sales is fun and life is more rewarding.

To a more spiritual approach to selling!

Thanks Jim Cathcart. You changed another life!

Ron Finklestein


Evaluating Your Associations by Jim Rohn

Evaluating Your Associations by Jim Rohn

I’d like for us to take a look at the power of influence in our lives and how it is possible to be nudged off course a little at a time until finally, we find ourselves asking, “How did I get here?”

We should ask ourselves three key questions:

1) “Who am I around?” You’ve got to evaluate everybody who is able to influence you in any way.

2) “What are these associations doing to me?” That’s a major question to ask. “What have they got me doing, listening to, reading, thinking and feeling?” You’ve got to make a serious study of how others are influencing you, both negatively and positively.

3) “Is that okay?” Maybe everyone you associate with has been a positive, energizing influence. Then again, maybe there are some bad apples in the bunch. All I’m suggesting here is that you take a close and objective look. Everything is worth a second look, especially the power of influence. Both will take you somewhere, but only one will take you in the direction you need to go.

Only then can we discuss three ways to handle associations or relationships that are holding you back.

1) Disassociate. This is not an easy decision, nor something you should take lightly, but in some cases it may be essential. You may just have to make the hard choice not to let certain negative influences affect you anymore. It could be a choice that preserves the quality of your life.

2) Limited association. Spend major time with major influences and minor time with minor influences. It is easy to do just the opposite, but don’t fall into that trap. Take a look at your priorities and your values. We have so little time at our disposal. Wouldn’t it make sense to invest it wisely?

3) Expanding your associations. This is the one I suggest you focus on the most. Find other successful people that you can spend more time with. Invite them to lunch (pick up the tab) and ask them how they have achieved so much or what makes them successful. Now, this is not just about financial success; it can be someone who you want to learn from about having a better marriage, being a better parent, having better health or a stronger spiritual life.

It is called association on purpose—getting around the right people by expanding your circle of influence. And when you do that, you will naturally limit the relationships that are holding you back. Give it a try and see for yourself.

To your success,


Ron Finklestein
Business Growth Experience Sales Rainmaker Program

Free Marketing Tip to Bring Hundreds of People into Your Business Each Month

Free Marketing Tip to Bring People into Your Business

I am a member of AmSpirit, a networking and business referral group. We meet at creative source. Creative source does great work and I suggest you check out their website.

My reason for this post is to document Creative Source and how they bring in hundreds of business owner and sales reps into their office each month at no cost to them. Creative Source has a big conference room they allow others to use at no charge. They do not provide coffee or tea. Several networking groups meet there, Toastmasters meets there. I held some sales presentations there before I knew Mike. Mike, one of the owners, feels this is a good way to give back to the community.

By giving back to the community, he has hundreds of business people come to his place of business each month. Each business owner who walks through the doors each week sees his work, reinforcing his brand. He provides a table for others to place their brochures. He is not afraid of competition and some competitor belongs to the groups who meet there. He does all this and it cost him nothing. I am so impressed with his tactics that I writing a blog about his approach.

He is not a client. I am not his client. I just see his approach as a risk free way to attract hundreds of people to his business each  month. I do not know how much business he gets, nor does it matter to him. His primary reason is to give back to the community. The visibility and support he gives the community is amazing.

If you can, try this. It cost nothing. I taught this tactic to a restaurant client of mine and he has groups meeting at his restaurant regularly. He visits various groups and invites them to use his spare room at no charge. They pay for coffee, breakfast or lunch, and his repeat business has sky rocketed.

To Your Business Success,

Ron Finklestein
Improve your people skills and grow sales:


Making the Most of Your Networking Time

Making the Most of Your Networking Time.

I was facilitating a Business Growth Experience group today and we were discussing the value (or lack of) different networking events.

Assuming the networking event is the right networking event for you, here is how you can make the most of any networking event you attend:

  1. Treat it as a job. Be serious. You are not there to eat or drink, you are there to meet people.
  2. Set a goal for the event. How many A contacts do you want to meet?
  3. When you receive someone’s business card determine if and when a follow-up is required. I do this by writing a A, B, or C on the back of the card. A means immediate follow-up for immediate opportunity, B means follow in the next few days, possible opportunity, and C means I send them a “nice to meet you” email and file the card.
  4. After you meet your goal, eat, drink and be merry.
  5. Next day do your follow-up.

Ron Finklestein
Business Growth Facilitator
Need high quality, low-cost business training? If so check out


Ten Time Wasting, Productivity Stealing, Resulting Robbing Excuses that Make Life Hard.

Ten Time Wasting, Productivity Stealing, Resulting Robbing Excuses that Make Life Hard.

As a business coach I work with people who could improve their results and productivity by making simple yet powerful changes in their approach to decision making. If you are not achieving your desired results, here are ten possible reasons why.   As you read, think about what you are doing and why you are doing it. The biggest reason productivity suffers is because of poor decision making. This wastes time and valuable resources. Time is wasted when we confuse activity with accomplishment. Activity is purposeless action. Accomplishment is purposeful action that leads to the results you want.

Getting clear on what is important and focusing on those activities will increase your productivity, save you time, and simplify your life. Take a look at these 10 time wasting, productivity robbing, and frustrating actions people take. How many of these apply to you?

  1. Not staying focused. Stay focused on what is important and ignoring any other opportunity that comes along will increase productivity. Jumping from activity to activity will ruin your productivity!
  2. Stop Multi-Tasking. You cannot focus and do multiple things well. Your productivity suffers. You think you got a lot done but none are done well and you would have completed more had you stayed focused. Studies show that focused activities allows you accomplish more.
  3. If you are a business owner do not discount your product. You are not the Banker. On more than one occasion I wanted to help someone so I gave them some help by discounting my product. The ones that I offered this help to were the ones who valued it the least, who took the most time and accomplished the least.
  4. You do not need to be an expert. People will be confused if you explain every detail. They really want to know why it works not how it works. It helps with your confidence level to know this info but you do not have to tell everyone unless they ask. Do not spend time trying to figure out every nuance of your product. Just go do what you have to do. If someone asks you a question you cannot answer, tell them you will find out and set a date and time when you will get back with them.
  5. Stop waiting for your family’s approval. They want you safe and many time what you want, they see as risky. It is your life. Live it by your rules not theirs! Decide. Take action.
  6. Stop going to networking events. Spend your time where your prospects are, not where it is safe. Most people you meet at networking events want to sell you their product. That is why they are there. I cut way back on my networking because the same people show up. They were becoming more like reunions.
  7. Avoid the tire kicker. They want to tell the world they tried everything when in reality they will suck you dry and never take action. Do not waste your energy on tire kickers. On the flip side, work with people who are where you want to be. Be open and coachable. This will shorten your time to success.
  8. Why do you do what you do? To be truly successful, spend as much time working on you as you do on your business. Results happen when you change what you do. The best way to change what you do is to change how you think. This could be learning new things, taking different actions, and being exposed to people who think differently than you do.
  9. Stop believing the wrong thing. It is not skills that hold us back but our beliefs. Anyone can learn anything, assuming they have the desire and interest. I cannot tell you how many audio programs I listened to and did not implement what I learned. I would then listen to the same program 10 years later and wonder why I did not trust (believe, implement, execute, etc) what I first learned. I think of all the time I wasted.
  10. Do not believe your limitations. Those limitations are things you learned as a child and you do not have to have the same beliefs now. It is not your fault if you are not happy with your life as it exists today but you are responsible and you can change it. As Michelangelo once said, “The greater danger for most of us lies not in setting our aim too high and falling short, but in setting our aim too low and achieving our mark.” Aim High  and take purposeful action


Call today for a free consultation. I can be reached at 330-990-0788

Ron Finklestein

Business Coach


This was written by Dan Minick, President of IRN. I asked Dan’s permiission to publish this because I think others need to hear this message. As you read this keep in mind Dan wrote this for IRN members. If you have questions for Dan his contact info is at the end of this post.


There is not one person receiving this message that has not been negatively affected by this Economy in some way. It did not take an economist or politician to tell you your customer base was dwindling and it seems like everyone is taking longer to pay you. And telling you not to participate in the recession is a bit unrealistic. You have no choice. You can’t ignore it and it is not going away. So, I am going to tell you to do something different. PARTICIPATE FULLY!! Become part of THE AMAZING 3%.

This is not just a neat slogan to use in my monthly Networking Note, so let me explain. Regardless of your category, there is someone within your area that is not only surviving this economy but actually doing well in spite of it. In fact, there is more than one and the actual number could be 10% of the people in your profession within your own zip code. But, even if it is not 10% or 5%, you can be assured it is at least 3%. How do I know that?

Because, 3% is a magic number. How many times have you heard 3% of the people who attend a seminar actually successfully implement what was taught or 3% of investors in the stock market get rich during the worst of times or only 3% of people set specific written goals or only 3% of you will actually do what I recommend in this message? The bottom line is the number never changes. It is always 3%. And I can guarantee you at least 3% of the people in your category will be successful during this difficult economic period. Becomi ng part of the 3% is never easy but it always starts with the same thing, ACTION.

You are going to have to initiate several of the following:

1. Make your company as visible as possible. Double your efforts to insure everyone you come in contact with knows what you do, what makes you different from your competition and why a referral for you to their customers or those they know makes them look good. This is especially true of your fellow IRN chapter members.

2. Re-evaluate who in your chapter could benefit from YOUR client base. Meet with them at your next chapter meeting and set a goal of giving each other at least two referrals during the upcoming week.

3. At the conclusion of your 30 second commercial in the coming weeks announce the name of the companies you would like to be introduced to or the name of a specific individual in that company you would like to know more about and be referred to.

4. Ask yourself who in your business community could make a significant difference to your business and set a goal of meeting that person in the next 30 days.

5. Re-read the IRN program from the 2006 Annual Conference entitled “Capturing Your Million Dollar Gorilla”. If you don’t have a copy, ask your Chapter President to download a copy from the Forms section of the IRN website and email it to you.

6. Make the decision to attend the upcoming IRN 2009 Annual Conference at Kalahari and register online before December 1 to take advantage of the discount available. This will also position you to maximize your networking results for 2009. We are putting together an amazing ACTION PLAN for you to take away from the event!

Now you know why this group is called THE AMAZING 3%. It is never easy but somebody in your category is going to prosper and you can improve your chances greatly by the action you take. Become a GREAT NETWORKER!!

Thanks for your time,


Daniel Minick, President & CEO
International Referral Network, Inc.
12621 Leslie Road, Meadville, PA 16335

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